Add and manage users
Invite people to LogisticsWMS, choose each person's profile and warehouses, and deactivate or reactivate users from the Account screen.
Your company's users are managed in the Team tab of Account: that's where you invite people, choose each person's profile and deactivate anyone who no longer needs access. This screen is for Administrators only.
Each active user takes up one seat in your subscription. To change the number of seats, see How to set up your subscription.
Invite a new user
- Go to Administration → Account, in the sidebar, and open the Team tab.
- Select Invite person. If the subscription has no free seat, LogisticsWMS first shows you what one more seat costs and asks you to confirm the purchase.
- Fill in the fields:
- Name and Email, both required.
- Default Warehouse: the warehouse selected when the person logs in.
- Allowed Warehouses: the warehouses the person can access. Leave it empty to give access to all of them.
- Profile: starts at Operator. Select Compare profiles to see what each profile includes, or read Profiles and Skills – How Permissions Work.
- Select Save.
- The person receives an invitation email with a link to set their password and activate their account. The link is valid for 7 days. Until they log in for the first time, the list may show them as Invited.
- A new user starts with no skills switched on. To switch them on and set the working hours, follow How to customize your profile.
Invitation expired?
On the person's row, open the actions menu (⋮) and select Send invite email to send them a new link.
Change a user's profile
- In the Team tab, select the person's name to open their profile.
- In the Profile field, choose the new profile.
- Review the change in the confirmation window and select Confirm. When the new profile has less access than the previous one, the button turns red.
To change the profile of several people at once, tick them in the list and select Change role…. Each person gets exactly that profile, and their skills and warehouses stay as they are. Your own profile is never lowered by a group change.
Deactivate or reactivate a user
- Go to Administration → Account, in the sidebar, and open the Team tab.
- On the person's row, open the actions menu (⋮) and select Deactivate….
- Confirm.
To deactivate several people at once, tick them in the list and select Deactivate…. You can't deactivate your own account.
To reactivate someone, select Inactive above the list, open the actions menu (⋮) on the person's row and select Activate…. If the subscription has no free seat, LogisticsWMS first asks you to confirm the purchase of one more seat.