3PL Warehouse Management Software
Logistics WMS transforms your operation, ensuring rapid integration of new clients, complete stock visibility and automated billing of services provided. Increase your margins and end-client satisfaction.
Get StartedThe Challenges of 3PL Operators
Managing multiple clients simultaneously brings unique challenges:
Strict inventory segregation per client
Customized reports for each client
Different processes and requirements per client
Complex billing based on varied metrics
What a 3PL needs that a standard WMS can't do
A WMS designed for a single-owner warehouse assumes all stock, all rules and all reports belong to the same company. In a third-party operation almost none of that holds. These are the four areas where the difference shows up every day.
Multi-client data separation
A "client" column on stock lines isn't enough. Each client needs its own item catalogue (the same EAN can carry different internal references), its own locations, its own lots and expiry dates, and users who only see what belongs to them. Picking, counting and reporting all respect that boundary: an operator working in a shared zone still sees only the tasks for the assigned client, and no export ever mixes two goods owners.
Per-client billing
The WMS is the source of billing, not a separate system. Every billable movement is recorded with date, quantity and client: pallets received, average occupancy over the period, lines shipped, labels printed, kitting hours. At month end the operator pulls a per-client statement ready to review and hand to invoicing, instead of rebuilding activity from spreadsheets.
SLAs and KPIs per contract
Every contract has its own deadlines: shipping cut-off, maximum dock-to-stock time, minimum percentage of complete orders. The system measures those indicators separately per client and surfaces deviations while there is still time to act, rather than at the quarterly service review.
Client portals
The goods owner wants available stock, order status and reception history without calling the warehouse. With a portal that has permissions per section and per action (view, create, edit, submit, import), each client checks and records what concerns them, and the 3PL team stops losing hours a week to status requests.
Standard WMS vs. 3PL-ready WMS
The differences that weigh most when evaluating a system for third-party operations.
| Area | Standard WMS | 3PL-ready WMS |
|---|---|---|
| Data model | One goods owner; client is an optional field | Client as a structural entity across items, stock, orders and documents |
| User access | Profiles by role (warehouse, office) | Profiles by role and by client, plus external portal users |
| Item catalogue | Single shared catalogue | Catalogue per client, with its own references and units |
| Service billing | Out of scope; manual export | Storage, movement and service counters per client and period |
| Reporting | One KPI set for the operation | KPIs per client and aggregated, with distinct SLAs per contract |
| Operational rules | One picking and put-away policy | Rules per client: FEFO, lot control, packing, preferred carrier |
| Onboarding | An implementation project per warehouse | A new client configured without touching the other clients' setup |
| Documents and labels | A single company layout | Templates per client, including documents carrying the client's brand |
Multi-client billing explained
A logistics operator's margin depends on billing everything it executes. The system meters activity as it happens and organises it into three service families.
Storage
Metered by occupancy across the period, not by a snapshot on the last day. Depending on the contract, the basis can be pallet, location, m² or occupied volume, calculated daily or read on agreed dates.
Handling
Every executed operation is counted against its client: reception, put-away, picking, packing and shipping. The counters come from actual terminal records, so they don't depend on anyone writing down the work at the end of a shift.
Value-added services
Kitting, labelling, quality control, display building, repacking. These are the easiest services to lose in billing because they happen outside the normal flow, which is why they are recorded as tasks with quantity and time.
At period close, the per-client statement brings the three families together and can be exported to your invoicing system. Because each line points back to the movements that produced it, a client dispute is settled with the detail in front of you rather than an estimate.
The LogisticsWMS Solution for 3PL
Our WMS was specifically designed for logistics operators:
Multi-Client Management
Complete inventory segregation, allowing you to manage multiple clients in the same warehouse with total security and traceability.
Customized Reports
Generate customized reports per client with the specific metrics and KPIs each one requires.
Flexible Billing
Support for multiple billing models - per pallet, per movement, per storage, or hybrid models.
Configurable Processes
Configure specific workflows for each client, respecting their operational particularities.
Explore related areas
Functional detail on the capabilities most used in a third-party operation.
Analytics
Per-client KPIs, SLAs and occupancy deviations.
Picking
Picking strategies per client and per wave.
Stock & Inventory Management
Lots, expiry dates and counts without stopping the warehouse.
Pricing
Per-user plans and what each one includes.
NACEX integration
Shipments, labels and tracking without leaving the WMS.
Correios Express integration
Waybills and delivery status linked to orders.