Question 1

Can I try before buying?

Accepted Answer

Of course! You can test LogisticsWMS for 14 days, without commitment and without a credit card. If you decide to proceed, just choose the plan and start using all features immediately.

Question 2

How is pricing calculated? Are there hidden costs?

Accepted Answer

Pricing is based on the number of users ("seats"). There are no hidden costs: the monthly fee includes maintenance, updates and platform access. Only some specific connectors have additional costs, clearly indicated at checkout.

Question 3

Can I change plans at any time?

Accepted Answer

Yes. You can upgrade or downgrade your plan whenever you need. Changes take effect in the next billing cycle.

Question 4

Does LogisticsWMS integrate with my ERP software or online store?

Accepted Answer

Yes. We have ready-made connectors for ERPs, Marketplaces and popular applications (e.g.: Shopify, WooCommerce). If there's no connection for your system, we can evaluate creating one or you can develop via public API.

Question 5

What's the difference between LogisticsWMS and other WMS on the market?

Accepted Answer

Most WMS take months to implement and require intensive training. LogisticsWMS goes into production in days, with no learning curve. Plus, our Artificial Intelligence predicts workloads, optimizes planning and guides operators like a "Waze" for warehouses. This way, your team works better with less effort.

Question 6

How long does implementation take and how does it work?

Accepted Answer

Implementation is simple and can be completed in 48 hours:

You design the warehouse layout (with our help if needed);

You activate the connector with ERP or Marketplace;

We create users for operators.
If needed, our onboarding team accompanies you throughout the process.

Question 7

Do I need training to start using it?

Accepted Answer

No! The application was designed to be intuitive and used immediately. Even new operators can start working without training.

Question 8

What support is included?

Accepted Answer

All plans include support via WhatsApp group, for quick responses, and access to our Help Center with tutorials and videos.

Question 9

Do I need to buy specific equipment for barcode reading?

Accepted Answer

No. You can use smartphones or tablets you already have. If you prefer, your current barcode readers are also compatible.

Question 10

My warehouse is small. Do I really need an intelligent WMS?

Accepted Answer

Yes. LogisticsWMS was created for SMEs. It helps reduce errors, increase productivity and save time and money, even in small operations.

Question 11

Is my logistics data secure?

Accepted Answer

Absolutely. We use cloud technology with advanced encryption and automatic updates to ensure maximum security and compliance.

Question 12

Is there a transaction limit?

Accepted Answer

No. All plans offer unlimited transactions. You only pay for the number of active users.

It's time to take your warehouse to the next level.

Professional

Intelligent

Companies that trust us

Detailed features comparison

What's included in the subscription

24/7 Access

Free Onboarding

Support

Help Center

Frequently Asked Questions

Still have questions?