DPD

What it does

Create shipments, generate labels and retrieve delivery status from DPD directly from a shipping order, without leaving the WMS.

How it works

• Once configured, the connection status is visible at the top of the plugin's configuration page.
• The recipient's country is recognized automatically from the delivery address. If it can't be matched to a real country, the shipment is rejected with a clear error naming the country, instead of guessing a destination for it.
• Postal codes are formatted for the destination country automatically before the shipment is sent to DPD.
• Once a shipment is created, the shipping order automatically follows its delivery status with DPD: it stays “In Shipping” until the carrier confirms delivery, at which point it moves to “Delivered”.
• You can download the label and check the delivery status directly from the Shipping Orders list.
• Click the delivery status tag in the Shipping Orders list to open a popover with the full tracking-event history, or the error message if the shipment failed.
• When closing packing on an order with an automatic carrier plugin, you can use Confirm with carrier label to finish the shipment in one click instead of confirming manually.
• If you connect an online store (Shopify, Shopkit or Jumpseller) and the submission to DPD briefly fails, the order is still marked as fulfilled on the store right away; the real tracking number is filled in automatically as soon as DPD confirms it.

How to set it up

1. Activate the plugin under Plugins → Carriers. If you don't have a DPD carrier yet, the app offers to create one for you, already linked to the plugin.
2. Enter the credentials provided by DPD.
3. Test the connection.
4. Set the defaults available for new shipments.

💡 Tip: inside the application, each plugin's configuration page has an Integration Guide button with the detailed technical walk-through.