MVO Certificate — renewal

NMVS reminder: your certificate will expire in XX days

Whenever you receive an email from MVO with the subject NMVS reminder: your certificate will expire in XX days, first check the tag inserted in the subject before that sentence — it determines what you should do.

Case 1 — [NMVS-Sandbox ONE System] | [NMVS-IQE.PT Environment]

If the tag is [NMVS-Sandbox ONE System] or [NMVS-IQE.PT Environment], you can follow the steps in the email but you don't need to do anything with the certificate you obtain. Those were credentials used to gain access to the system, no longer in use but potentially needed in the future.

Case 2 — [NMVS-PRD.PT Environment]

If the tag is [NMVS-PRD.PT Environment], you have to validate which Client_Login_Id and user are associated with the email. The Client_Login_Id typically starts with 151 and ends with the company name (e.g. 151LogisticsWMS). The user is the name defined when the MVO user was created.

First check that the Client_Login_Id looks familiar. If not, stop — it could be phishing.

If it is familiar, there are three possible cases for the user:

• If user = ADMIN, follow the steps in the email and install the certificate on your computer. This certificate is needed for future user changes or MVO Portugal connection changes.
• If user = the user configured in Logistics WMS (Plugins → NMVS → Authentication), obtain the new certificate and upload it into the system.
• If user = something else, it belongs to another software. Check with that software's provider what to do.

Uploading the certificate into LWMS

To upload the certificate into LogisticsWMS, follow the steps in the MVO email and download the certificate. During the process you'll get a password that you must store somewhere safe — once the window is closed you can't retrieve it and you'll need to contact MVO for a new one.

Once you have the certificate on your computer:

1. Go to Plugins in the sidebar and select the NMVS tab.
2. Open the Certificates tab.
3. On the row that says Certificate, click the button. Upload the certificate and enter its password.
4. Select Save.