KPI (Key Performance Indicator)
Key Performance Indicators in Logistics
What are Logistics KPIs?
Logistics KPIs are quantitative metrics used to evaluate the efficiency and effectiveness of warehouse and distribution operations. Without measurement, there is no management; therefore, a WMS must provide automatic reports on team and inventory performance.
The Most Important KPIs for Warehouse Managers
Order Accuracy
Precisão do Pedido
Percentage of orders shipped without errors.
Inventory Accuracy
Precisão de Stock
Difference between the stock recorded in the system and the actual physical stock.
Dock-to-Stock Time
Tempo de Receção
Time it takes for goods from arrival at the warehouse until they are available for sale.
Return Rate
Taxa de Devolução
Percentage of items that return to the warehouse after shipment.
Strategic Advantage
A WMS with integrated KPI dashboards allows you to identify operational bottlenecks in real-time, make data-driven decisions, and demonstrate the ROI of logistics operations to management.